Returns happen and every application is different. Please review the return policy or speak to a Pump World specialist before buying and returning a compressor or related component.
A Return Material Authorization (RMA) will be issued for any return. No return will be accepted or credit issued without a RMA. All RMA’s will have related shipping information.
- If the product was shipped in error, the seller will be responsible for the shipping.
- The buyer is responsible for shipping if he or she orders in error.
Inspections must be done prior to accepting any shipment. The buyer/receiver is responsible for inspecting for freight damage. Any damage must be noted on the BOL prior to accepting the equipment with the carrier and a claim must be filed as soon as possible. If the equipment is damaged beyond repair, we recommend refusing the freight. The seller/shipper is not responsible for inspections, the buyer/receiver is. If you have any questions when receiving freight, please call our office direct at 866.778.6572
Cancellation of Orders
Cancellations happen. Check with the Pump World representative to see if there is a resocking fee on the item. If a payment is made via credit card, a refund less the restocking charge will be returned once the equipment has been returned free and clear of any damage and/or usage. If a payment is made via company check, to eliminate any fraudulant transations, Pump World will hold any refund for 30 days. Once the deposit and/or payment has been cleared by the proper authorities, a refund less the restocking charge will be returned once the equipment has been returned free and clear of any damage and/or usage.
Call or email the office for more information; 866.778.6572, firstname.lastname@example.org